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General terms and conditions of use

Welcome to ruralcommerceglobal.com and ruralcommerceglobal.com.br! The services of ruralcommerceglobal.com and ruralcommerceglobal.com.br are provided by the legal entity with the following corporate name / name: RURAL COMMERCE CONSULTORIA EM GESTAO EMPRESARIAL LTDA, with the fancy name RURAL COMMERCE, hereinafter referred to as "Rural Commerce ", "We" or “Plataforma”, registered under number 37.266.302 / 0001-16, owner of intellectual property on software, website, responsive website, content and other assets related to Rural Commerce.


The General Terms and Conditions of Use is a legally binding agreement between Micro, Small and Medium Enterprises and Rural Cooperatives, duly registered with these characteristics, in accordance with the national legislation of the country of origin (hereinafter “exporters”), the companies duly registered as importers, according to the national legislation of the country of origin (hereinafter “importers”), hereinafter jointly referred to as “users” or “user” and Rural Commerce.


By using the Services, users agree, without limitation or qualification, to be bound by and comply with these Terms and Conditions and any other applicable published guidelines or rules.


1. The object

Rural Commerce aims to license the use of its software, website, responsive website and other intellectual property assets, providing tools to assist and streamline the daily lives of its users.


We provide a variety of services through the platform (hereinafter "" Tools "and / or" Services ") subject to these General Terms and Conditions of Use (hereinafter" "Terms" and / or "Conditions””).


The platform is characterized by the provision of the following service: Assistance in Business Development, Assistance in Productive Development and Industrialization, Assistance in Human Resources Training, Foreign Trade Consulting, Database of Exporters and Database of Importers.


The Platform is not responsible for the products, goods and contracts entered into between Exporters and Importers, including those made within the Platform.


The platform conducts the sale by electronic means of the following services and tools:


a) Included in the Monthly Fee (Exclusive for “Exporters”)

Business Development Assistance: Business Diagnosis; Basic general advice for development; Database of importers  


Assistance in Productive Development and Industrialization: Assistance in adapting and creating products


Assistance in Human Resources Training: Selection and indication of free courses.


Consultancy in commercialization and Foreign Trade: Internationalization Plan; Access to purchase offers; Commercial profile in the international Marketplace; Assistance in adapting and creating products; Access to the negotiation area, Database of Importers.


b) Tools and Services on demand (Exclusive for “Exporters”)

Business Development Assistance: Translation; Business plan.


Assistance in Productive Development and Industrialization: Assistance in registering Products and Companies. 


Assistance in Human Resources Training: Elaboration of customized Courses, Workshops and Seminars


Consultancy in commercialization and Foreign Trade: Assistance in Fairs and Negotiations in person and / or outside the Platform; Assistance in International Logistics for participation in Fairs and Negotiations; International Contracts Review, International Transport; Logistics in Transport and Customs Clearance. 


c) Tools and Services included in the Commercialization fee (Exclusive for “Exporters”)

Business Development Assistance: Internationalization Plan


Assistance in Productive Development and Industrialization: Assistance in adapting the product to the target market; Assistance for added value.


Consultancy in commercialization and Foreign Trade: Moderation of disputes on the Platform, Red tape and Logistics Organization; Facilitation of financial operation; Assistance during negotiations carried out on the platform, connection between Importers and Exporters; Market study for export; Tax Reports of the Foreign Trade operation, Pricing Assistance


d) Free Services. (Exclusive for “Importers”)

Foreign Trade: Database of Exporters; Litigation moderation; Facilitation of financial operation; connection between Importers and Exporters, Chat for negotiations with "Exporters".


2. Acceptance

This Term establishes contracted obligations of free and spontaneous will, for an indefinite period, between Rural Commerce and Legal Entities (the users).


When using the platform, users fully accept these rules and undertake to observe them, under the risk of applying the applicable penalties.


Acceptance of this instrument is essential for accessing and using any services provided by the company. If you do not agree with the provisions of this instrument, users should not use them.


3. User access

All technical solutions available to the person responsible for the platform will be used to allow access to Platform 24 (twenty-four) hours a day, 7 (seven) days a week. However, navigation on the platform or on any of its pages may be interrupted, limited or suspended for updates, modifications or any action necessary for its proper functioning.


4. Registration

Access to the platform's features will require prior registration and, depending on the services or products chosen, the payment of a certain amount and the elaboration of a specific contract.

When registering, users must inform complete, recent and valid data, and it is their exclusive responsibility to keep such data up to date, as well as users are committed to the veracity of the data provided.


Users undertake not to disclose their registration data and / or access to the platform to third parties, taking full responsibility for the use made of them.


Upon completion of the registration, users declare and expressly guarantee to be fully capable, being able to freely exercise and enjoy the services and products.


Communications with users will be carried out by email, phone / whatsapp and the platform chat, so a valid email address and phone / WhatsApp number must be provided.


After confirming the registration, users will have a login and a personal password, which ensures users individual access to it. Thus, users are solely responsible for maintaining that password in a confidential and secure manner, avoiding improper access to personal information.


Any and all activities carried out with the use of the password will be the responsibility of the users, who must promptly inform the platform in case of improper use of the respective password.


It will not be allowed to assign, sell, rent or transfer, in any way, the account, which is personal and non-transferable.


Users will be responsible for ensuring that their equipment is compatible with the technical characteristics that enable the use of the platform and services or products.


Users may, at any time, request the cancellation of their registration with Rural Commerce . Your unsubscription will be carried out as soon as possible, as long as open debits are not verified.


Users, when accepting the Terms and Privacy Policy, expressly authorize the platform to collect, use, store, process, assign or use the information derived from the use of the services, the website and any platforms, including all the information filled out by the users in the time when you perform or update your registration, in addition to others expressly described in the Privacy Policy that must be authorized by users.


5. Services or products

The platform may provide users with a specific set of features and tools to optimize the use of services and products.


Before finalizing the purchase on a certain product or service, users must inform themselves about its specifications and its destination.


The delivery of services or products purchased on the platform will be informed at the time of finalizing the purchase.


6. Prices

The platform reserves the right to unilaterally readjust, at any time, the values ??of services or products without consultation or prior consent from users.


The applied values ??are those that are in force at the time of the order.

Prices are indicated in reais and other fees, such as taxes and others, may be added, which are specified separately and are informed to users before finalizing the order.


When hiring a specific service or product, the platform may request financial information from users, such as business registration number, billing address, bank details or card details. By inserting said data, users agree to be charged, according to the form of payment that will be chosen, the prices then in force and informed when contracting. These financial data can be stored to facilitate access and future hiring.


The contracting of the services included in the monthly fee will be automatically renewed by the platform, regardless of communication to users, through periodic collection of the same payment method indicated by the users when contracting the service.


7. Cancellation

Users will be able to cancel the contracting of the services according to the terms that are defined at the time of their contracting. In addition, users can also cancel services within 7 (seven) days after contracting, by contacting the internal chat on the Platform.


The service may be canceled by:

a) part of the users: under these conditions, the services will only cease when the cycle in force at the time of the cancellation is completed;

b) violation of the Terms: the services will be terminated immediately.


8. Support

In case of any doubt, suggestion or problem with the use of the platform, users will be able to contact support, through the chat available on the Platform.



These user support services will be available on the following days and times: Monday to Friday, from 9:00 am to 6:00 pm, Brasília Time Zone - Federal District, Brazil (GMT-3).


9. Responsibilities

It is the responsibility of the users:

a) defects or technical defects originating in the users' own system;

b) the correct use of the platform, the services or products offered, valuing good coexistence, respect and cordiality among users;

c) for complying with and respecting the set of rules set forth in this General Terms and Conditions of Use, in the respective Privacy Policy and in national and international legislation;

d) for protecting your account / profile access data (login and password).


Rural Commerce is responsible for:

a) indicate the characteristics of the service or product;

b) the defects and defects found in the service offered, provided that it has given cause to it;

c) the information that was disclosed by him, and the comments or information disclosed by users are the sole responsibility of the users themselves;


The platform is not responsible for external links contained in your system that may redirect users to the external environment of your network.


The Platform is not responsible for the execution and fulfillment of the Purchase and Sale Contract and its respective Goods.


External links or pages that serve for commercial purposes or any illegal, violent, controversial, pornographic, xenophobic, discriminatory or offensive information may not be included.


10. Copyright

This Term grants users a non-exclusive, non-transferable and non- sublicensable license to access and make use of the platform and the services and products made available by it.


The structure of the website or application, the brands, logos, trade names, layouts, graphics and interface design, images, illustrations, photographs, presentations, videos, written and sound and audio content, computer programs, database, files of transmission and any other information and intellectual property rights of the name Rural Commerce Consultoria em Gestão Empresarial Ltda, subject to the terms of the Brazilian Industrial Property Law (Law No. 9,279 / 96), Brazilian Copyright Law (Law No. 9,610 / 98) and Brazilian Software Law (Law No. 9,609 / 98), are duly reserved. 


This Terms of Use does not assign or transfer any rights to users, so access does not generate any intellectual property rights to users, except for the limited license now granted.


Users' use of the platform is personal, individual and non-transferable, and any unauthorized, commercial or non-commercial use is prohibited. Such uses will consist in violation of the intellectual property rights of the name Rural Commerce Consultoria em Gestão Empresarial Ltda, punishable under the terms of the applicable legislation.


11. Sanctions

Without prejudice to other applicable legal measures, the company name Plataforma may, at any time, warn, suspend or cancel the users' account:

a) that violate any provision of this Term;

b) to fail to comply with their user duties;

c) who has any fraudulent, willful or offensive behavior to third parties.


12. Termination

Failure to comply with the obligations agreed in this Term of Use or applicable legislation may, without prior notice, give rise to the immediate unilateral termination by the name Rural Commerce Consultoria em Gestão Empresarial Ltda and the blocking of all services provided to users.


13. Changes

The items described in this instrument may change, unilaterally and at any time, by Rural Commerce , to adapt or modify the services, as well as to meet new legal requirements. The changes will be transmitted by the Platform and users will be able to choose to accept the new content or to cancel the use of the services, if they subscribe to any service.


The services offered may, at any time and unilaterally, and without any prior notice, be stopped from providing, altered in their characteristics, as well as restricted for use or access.


14. Privacy policy

In addition to this Term, users must consent to the provisions contained in the respective Privacy Policy to be presented to all interested parties within the platform interface.


15. Of the forum

For the settlement of disputes arising from this instrument, Brazilian law will be fully applied.